Product specialist

About Monizze

Monizze is on a mission to help employers support the well-being and engagement of their people.
From our roots in electronic meal, eco, and gift vouchers, we’ve evolved into a comprehensive Reward Management System, offering smart, flexible, and human-centered salary solutions.

To keep scaling smartly and securely, we’re strengthening our RewardFlex team with a Product specialist who combines product expertise, HR / Compensation & Benefits understanding and strong client interaction, to ensure that what is sold, is realistic, and what is implemented, works smoothly in real life.

Your advantages first

💪 Your purchasing power is optimized – the motto is true for clients & employees
🌴 30 days off per year: 20 legal holidays + 6 ADV/RTT + 4 Monidayzz
🚙 A mobility budget
🏠 Homeworking flexibility with days of remote work and a monthly allowance to make it comfy
🌍 Work from abroad up to 4 weeks a year (after 6 months @ Monizze)
🧇 Belgian roots, mindset & attitude: a cool and informal atmosphere – one of the best things since waffles
🚀 Disrupting and innovative: we digitalized the market and keep pushing innovation in every aspect
🧠 Your growth is our growth: unlimited learning opportunities (languages, personal growth, hard skills,...)
👪 Your health and your family's health is covered by our hospitalization insurance
✨ Internal mobility is regularly an option for anyone looking to evolve or change jobs or departments
🏠 Homeworking opportunities and overall flexibility
🧳 A yearly trip with all your colleagues to celebrate our achievements
➕ We do much more for our employees, but we needed space to describe the job! We'd love to tell you about it though, so ask us!

Your Team in a Nutshell

You’ll be joining the RewardFlex team to be the product and solution expert supporting the full client journey from advanced sales interactions to onboarding and early post go-live phase.

About our RewardFlex products, you owns product demonstrations, solution validation, onboarding preparation and onboarding delivery.

What You’ll Do

Product demos & sales process support

• Own and deliver RewardFlex product demos during the sales process.

• Adapt demos based on client needs and use cases.

• Support Direct Sales by answering complex product, tax and legal-related questions during sales cycles.

• Validate that proposed solutions match client needs and platform capabilities.

• Support Sales when needed in building the final client offer (scope, constraints, required documentation).

Solution validation during sales

• Ensure the proposed setup is realistic from product, HR and Compensation & Benefits perspective.

• Identify risks, limitations or specific cases early in the sales process.

• Escalate complex regulatory or product topics to Legal or Product when required.

Pre-onboarding ownership

• Lead the pre-onboarding phase with the client.

• Ensure all required client data is collected before onboarding starts.

• Explain onboarding steps, timeline and expectations to the client.

• Act as main client contact for onboarding preparation.

Onboarding & go-live execution

• Lead client onboarding end-to-end.

• Configure the RewardFlex platform together with the client.

• Support the launch of cafeteria plan and/or mobility budget in the platform.

• Ensure a smooth and structured go-live.

Early post go-live support & handover

• Support the client during the first two weeks after go-live.

• Help resolve early usage questions and configuration adjustments.

• Ensure a smooth handover to Customer Success for long-term support and relationship management.

What You’ll Bring

• 3-6 years of professional experience in HR tech / SaaS, Payroll / HR operations, implementation consulting or customer success with strong product exposure

• Good knowledge in compensation & benefits, cafetaria plan and/or mobility budget, HR and payroll processes

• Fluent in English and Dutch (knowledge of French is a plus)

• Strong communication skills with clients

• Ability to explain complex topics in simple terms

• Structured and detail-oriented

• Good prioritization and multi-project management

• Proactive and solution-oriented mindset

• Comfortable working with digital tools and SaaS environments